Refund Policy for Digital Barcode Services
Last Updated: 24 April, 2025
1. No Standard Refunds
All sales of EAN/UPC barcodes are final due to:
- Instant digital delivery
- Unique code generation costs
- GS1 database registration
2. Eligibility for Exceptions
Refunds only issued if:
- Duplicate code generated (proven via GS1 check)
- Non-delivery within 72 business hours
- Technical error in barcode format (invalid EAN-13 checksum)
3. Refund Process
- Email [Support Email] within 7 days of purchase
- Include: Transaction ID + Proof of Error
- We’ll investigate within 14 business days
- Approved refunds processed via original payment method
4. Chargeback Policy
Unauthorized chargebacks will result in:
- Permanent account termination
- Blacklisting of associated barcodes
- Legal action under India cybercrime laws