Hotel Front Desk Night Auditor Job at Montana Trailhead Inn, Billings, MT

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  • Montana Trailhead Inn
  • Billings, MT

Job Description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities:

  • Provide exceptional service to all hotel guests during their stay
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Perform additional bookkeeping, administrative, and accounting procedures as required
Qualifications:
  • Great communications. and excellent customer service skills are required
  • Must be computer proficient; experience with accounting or reservation software is a bonus
  • Experience in the hospitality industry or guest services is preferred, but not required
  • Flexible overnight hours are required
  • Some college is preferred but a high school diploma or equivalent is required
About Company: If you are looking for a friendly, family environment and not just a job, then we are the best place for you. Discounted Dental, Vision, and Supplemental Insurance401(k) with a company matching potentialEmployee discounts at company-owned properties

Job Tags

Flexible hours,

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