Job Description
Are you a people person with a passion for helping customers and turning every conversation into a great experience?
Join a vibrant team , where your German language skills and enthusiasm will shine every day!
What Youll Do
As a Customer Service Agent , youll be the voice of our brand providing exceptional service, resolving queries, and ensuring our customers enjoy a seamless booking experience.
Your day-to-day will include:
- Handling inbound calls and converting enquiries into confirmed sales
- Meeting performance goals in sales, quality, and customer care
- Providing accurate information and assistance across all services
- Collaborating with teammates and supporting other markets when needed
- Sharing customer feedback to help us improve our service experience
- Managing customer complaints professionally and efficiently
What We´re Looking For
We´re looking for a motivated, customer-oriented professional who loves communication and teamwork.
Requirements:
- Fluent in German (C2) and English (C1)
- Proficient in Microsoft Office (Word & Excel)
- Strong communication and sales/customer service skills
- Thrives in a fast-paced, dynamic environment
- Team player with great interpersonal skills
- ️ Able to type at least 25 words per minute
What´s in It for You
We believe great performance deserves great rewards!
Competitive Pay & Growth + Performance Bonus.
Working Hours:
- Monday to Sunday, between 07:00 19:00
- Flexible shifts
Contract: Indefinite
Why Join Us?
- Be part of a multicultural, energetic, and supportive team
- Enjoy career growth opportunities within a global company
- Receive ongoing training and professional development
- Make a real impact by helping customers every day
Ready to Start Your Journey?
If you´re passionate about customer service, fluent in Italian, and ready to grow your career wed love to hear from you!
Apply now v and take the next step toward an exciting future in Malta.
Job Tags
Contract work, Work at office, Flexible hours,