Location: Jefferson City
Department: Service Department
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. (No weekends, no required overtime)
Compensation: Weekly paycheck, benefits, and paid training
The Service Department Scheduler / Coordinator plays a key role in growing our service business by managing inbound calls, making outbound follow-up calls, and setting clear, specific appointments for our service departments across multiple locations.
This position is ideal for someone who enjoys helping people, communicating clearly, and staying organized in a fast-paced environment.
Handle a high volume of inbound calls to schedule service appointments for multiple locations
Ask strategic questions to determine which service department can best serve each guest
Make outbound calls to:
New prospective customers
Existing customers for service reminders and follow-ups
Professionally overcome objections and guide guests toward scheduling a visit
Recommend appropriate services based on the guest’s needs and vehicle condition
Confirm scheduled appointments to improve show rates
Compose professional emails to current and potential customers
Verify and update customer contact information on every call
Use multiple computer systems and screens simultaneously to document and manage appointments
Farris Motor Company is one of the ten oldest Chrysler Dodge Jeep Ram dealerships in the country. We have been owned by the same family for over 90 years and have been voted the number one service facility in the area every year since 2014.
As a family-owned dealership, we focus on people, not corporate bureaucracy. Your manager is committed to helping you succeed and maximize your earning potential, and our leadership is directly involved in supporting your growth and removing obstacles to your success.
Weekly paycheck
Monday–Friday schedule, 8:00 a.m.–5:00 p.m.
No weekends and no required overtime
Paid training
Paid holidays and vacation
Healthcare benefits
Matching 401(k)
Family-oriented work environment where we genuinely care about our team
Previous customer service experience preferred
Automotive knowledge is helpful but not required
High level of professionalism in all interactions
Strong organizational and problem-solving skills
Excellent interpersonal, written, and verbal communication skills
Strong computer and internet proficiency
Enthusiastic, self-motivated, and willing to learn
Reliable, with a strong work ethic and a drive to achieve results
Automotive industry experience is a plus, but not required
This position is available now and needs to be filled immediately.
If you are looking for a stable, Monday–Friday position in a professional, supportive environment where your efforts directly impact customer satisfaction and business growth, we invite you to apply and join the Farris Motor Company team.